Milestone Achievement for State-Run Casinos
The Philippine Amusement and Gaming Corporation (PAGCOR) has officially secured the ISO 9001:2015 certification for 16 of its Casino Filipino sites and branches. According to the state gaming regulator, this certification highlights the agency’s commitment to internationally recognized quality management standards. PAGCOR Chairman and CEO Alejandro H. Tengco formally received the certification from DQS Certification Philippines Managing Director Romeo Zamora during an awarding ceremony held at the PAGCOR Corporate Office in Pasay City on August 13, 2026.
Audit Details and Certified Locations
The certification was granted following a series of surveillance audits conducted earlier in the year, specifically from March 2 to 5 and March 9 to 10, 2026. The audits covered 16 distinct Casino Filipino locations across the country. According to PAGCOR, the certified sites include:
- Mactan, Venezia, Calamba, and Town Center
- Premier, Apo View, El Rancho, and Fuente
- Subic Bay Yacht Club, Tropicana, Adriatico, and Grand Imperial Gensan
- Iloilo, Oriental Pavilion, Leisure World, and Cagayan Valley
The newly awarded ISO 9001:2015 certification is valid until March 22, 2029, subject to the successful completion of annual surveillance audits.
Commitment to Operational Standards and Sustainability
Chairman Tengco described the certification as a significant milestone that reflects the dedication of PAGCOR’s workforce and a collective drive to elevate operational standards. He emphasized that the ISO framework will help strengthen agency processes, improve overall efficiency, and ensure greater consistency and accountability in delivering PAGCOR’s mandate. Furthermore, Tengco urged PAGCOR personnel to actively support the agency’s Quality and Environmental Management System, noting that quality and environmental responsibility must remain integral to their ongoing operations.
Source: This report is based on official statements and updates published by the Philippine Amusement and Gaming Corporation (PAGCOR).
